Here I share three reasons why potential customers will choose to buy from you over your competitors if you speak the same language:
馃憠 Customers are looking for a PERSONALIZED RELATIONSHIP with their supplier. It is often one of the keys to a quality relationship with them. And to personalize this contact, what better way than to speak to them in their language?

馃憠 Customers seek PEACE OF MIND when purchasing a new service. And if they can communicate with you in their language, they will realize that they can also transmit any problem they might have after buying your product/service. If we think about it, it is easy to see why this will give them tranquility. You only have to put yourself in your customer’s shoes.

馃憠 The client seeks AUTONOMY thanks to understanding what is mentioned directly on your website, Linkedin profile, proposals, or emails you send them. Therefore, they will not need to constantly contact your company to inquire about things they do not understand 鈥搒omething very uncomfortable to many people-.

It is undeniable that customer service influences us as buyers.
So if you offer your potential customers information and personalized support in their language, you will increase the chances they choose you over your competitors. 馃挭馃槈

8 Comments

  2. Good post. I learn something totally new and challenging on websites I stumbleupon on a daily basis. It will always be useful to read content from other authors and use something from their websites.

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